Resources

As a solo therapist offering online therapy, I'm not able to provide every level of care. Some situations call for immediate, in-person, or specialized support — including mental health crises, active suicidal thoughts, domestic violence or abuse, substance use treatment, and eating disorder care.

Below you'll find trusted crisis lines, culturally specific resources, and directories to help you find the right support — whether that's urgent help right now, a therapist who shares your background, or a referral because we're not quite the right fit for ongoing work together. These resources are specific the US and in some cases California.

If you are in crisis or immediate danger, please use the 24/7 Crisis Support resources below, call 911, and/or go to your nearest emergency room.

24/7 Crisis Support

  • The primary three-digit, nationwide hotline connecting individuals to free, confidential support during a mental health, suicidal, or substance use crisis. In California, 988 automatically routes callers to one of the state's 12 localized crisis call centers to ensure relevant, regional resources are provided.

    • Call/Text: 988 (Available 24/7, English & Spanish)

    • Website/Chat: 988lifeline.org

    For In-Person Mobile Crisis Support: If you are in California and require an in-person, non-police response team to come to your location, call 988 and explicitly ask the dispatcher for a "Mobile Crisis Team dispatch."

    Area Code Tip: 988 routes your call based on your phone's area code, not your current GPS location. If you are calling from an out-of-state or out-of-county area code, make sure to tell the operator your exact current city or neighborhood right away so they can connect you to the correct local response team.

  • A free, 24/7 text-based platform for individuals experiencing acute stress, anxiety, or any type of mental health dilemma who prefer communicating silently over text.

    • Text (English): Text HOME to 741741 (Text LA if located in Los Angeles County)

    • Text (Spanish): Text AYUDA or HOLA to 741741

    • Website: crisistextline.org

  • The leading national organization providing 24/7 crisis intervention and suicide prevention services specifically for LGBTQ+ young people.

Non-Emergency Support

  • A vital resource for non-emergency emotional support. It is staffed entirely by peer counselors who have personal experience with mental health challenges and provide a stigma-free space to discuss anxiety, relationship stress, financial panic, or depression.

  • NAMI is the nation’s largest grassroots mental health organization. The California chapter provides young adults and families with localized support groups, educational programs, and advocacy tools specifically designed to reduce mental health stigma.

    • Support Helpline: 1-800-950-NAMI (6264) or text "Helpline" to 62640

    • Website: namica.org

Youth-Specific Support

  • Teen Line is a free, confidential, and non-judgmental helpline where teenagers can connect directly with trained teen "listeners". A program of Didi Hirsch Mental Health Services, it operates on the understanding that adolescents often feel most comfortable opening up to their own peers.

    High school volunteers undergo over 100 hours of professional training and work under the direct supervision of adult mental health professionals to help callers navigate everything from daily stress, relationships, and bullying to severe crises like depression, self-harm, and suicidal ideation.

    • Call: 1-800-852-8336 (6:00 PM – 10:00 PM PST nightly)

    • Text: Text TEEN to 839863 (6:00 PM – 9:00 PM PST nightly)

    • Email: Available via their website for less immediate support.

    • Website: didihirsch.org/teenline

  • A 24/7 state-mandated crisis line responding directly to youth (ages 12–24) and their families. They specialize in crisis intervention, youth homelessness resources, and providing immediate supportive counseling.

LGBTQ+ Support

  • The leading national organization providing 24/7 crisis intervention and suicide prevention services specifically for LGBTQ+ young people.

  • A peer support hotline run by and for trans people, for trans and questioning individuals — whether in crisis, unsure if they're trans, or just wanting someone trans to talk to. Callers are connected to a trans/nonbinary peer operator with full anonymity and confidentiality, and there's no nonconsensual active rescue (calling 911, emergency services, or law enforcement).

  • For South Asian individuals who identify as LGBTQ+, questioning, or part of the LGBQ/TGNB+ community. Connect with someone who has similar shared experiences offering support as equals — an open, empathetic conversation about gender, identity, coming out, family, culture, faith, or finding community. This is non-crisis emotional support; they do not offer crisis support or long-term, ongoing support.

    Contact: Call 908-367-3374, or submit an online contact form at deqh.org

Culturally Aligned Crisis Support

  • A peer-support hotline by and for Black, Black LGBTQI+, Brown, Native, and Muslim communities, offering crisis counseling, emotional support, and an anonymous, confidential way to report negative encounters with police or vigilantes. Call Blackline is a peer-support hotline by and for Black, Black TLGBTQI+, Brown, Native, and Muslim communities. Call or text 1-800-604-5841 or download the app. It operates independently of police involvement.

  • A 24-hour, multilingual suicide prevention hotline for the Asian American community. The Asian LifeNet Hotline is a 24-hour suicide prevention line which offers services in Cantonese, Mandarin, Japanese, Korean, and Fujianese. It's part of a larger multicultural hotline network — Asian LifeNet is part of the 1-800-LIFENET multicultural hotline network of the Mental Health Association of New York City, which operates 24 hours a day, 7 days a week, with an Asian-language translator accessible during non-operating hours.

  • For Native American and Alaska Native individuals affected by domestic violence, dating violence, or sexual violence. Advocates offer peer-to-peer support, crisis intervention, assistance with safety planning, referrals to Native-centered providers, and general information about jurisdiction and legal advocacy rights.

    Contact: Call or text 1-844-7NATIVE (1-844-762-8483), or chat online at strongheartshelpline.org

  • For South Asian individuals who identify as LGBTQ+, questioning, or part of the LGBQ/TGNB+ community. Connect with someone who has similar shared experiences offering support as equals — an open, empathetic conversation about gender, identity, coming out, family, culture, faith, or finding community. This is non-crisis emotional support; they do not offer crisis support or long-term, ongoing support.

    • Contact: Call 908-367-3374, or submit an online contact form at deqh.org

Sexual Assault & Abuse

  • A project of the National Domestic Violence Hotline, this resource is explicitly geared toward teens and young adults. It focuses on healthy relationship education, identifying digital abuse/stalking, and safety planning for adolescents.

  • The nation’s largest anti-sexual violence organization. RAINN operates the National Sexual Assault Hotline, providing free, confidential, and anonymous support for survivors, including specialized resources for minors and mandatory reporting education.

    • Hotline: 1-800-656-4673 (24/7)

    • Website/Live Chat: rainn.org

  • A California-specific coalition that links individuals directly to localized domestic violence shelters, legal advocacy, and regional youth dating violence prevention programs throughout the state.

  • For Native American and Alaska Native individuals affected by domestic violence, dating violence, or sexual violence. Advocates offer peer-to-peer support, crisis intervention, assistance with safety planning, referrals to Native-centered providers, and general information about jurisdiction and legal advocacy rights.

Substance Use

  • A confidential, free, 24/7 information service that provides referrals to local treatment facilities, support groups, and community-based organizations for individuals and family members facing substance use or mental health disorders.

  • An exceptional resource geared specifically toward parents and caregivers of teens or young adults navigating substance use, offering personalized text support, toolkits, and evidence-based guidance.

  • A mutual support program specifically for teens and young adults who have been affected by someone else’s drinking (such as a parent, relative, or friend). It offers a safe, anonymous space to share experiences and learn healthy coping mechanisms.

  • A secular, science-backed alternative to traditional 12-step programs. SMART Recovery uses cognitive-behavioral principles to help young adults freely navigate recovery from substances, substance use, gaming addictions, or self-harming behaviors.

Disordered Eating

  • If you are struggling with a difficult relationship with food, exercise, or body image, these two vetted national organizations work in tandem to provide clinical tools, therapist-led support, and treatment placement.

    To Find Treatment & Support Groups: Call the National Alliance Helpline at 1-866-662-1235. Their line is staffed exclusively by licensed, specialized therapists who provide referrals to all levels of eating disorder care. You can also join their free, weekly, therapist-led virtual support groups.

    To Take a Free Self-Assessment: Use NEDA’s evidence-based, confidential online screening tool (for individuals ages 13+) to help determine if it is time to seek professional support.

Finding Affordable Therapy

  • Open Path Collective is a nonprofit network connecting individuals and families to affordable therapy, offering sessions in the $30–$80 range (and low-cost options for couples/family sessions) for those who don't have insurance coverage for mental health care or can't afford standard rates. After a one-time lifetime membership fee, clients can search the directory by location, specialty, and availability (in-person or online) to find a participating therapist offering reduced-fee sessions. This is a great option if you're uninsured, underinsured, or your insurance doesn't cover out-of-network mental health care.

  • Psychology Today hosts one of the largest online directories of therapists, psychiatrists, and treatment centers. Its search tool lets you filter by location, insurance accepted, specialty, approach, gender, language, and more — making it easy to narrow down providers who are actually in-network with your specific plan.

  • For Black women and girls seeking financial assistance to access therapy. Provides funding (therapy session vouchers) that can be used with a therapist of the client's choosing. Free to apply; covers cost of sessions, subject to availability.

Finding Culturally Responsive Therapy

  • For anyone seeking a therapist attuned to race, ethnicity, LGBTQ+ identity, disability, religion, or other aspects of identity. A searchable directory with filters for identity, specialty, language, and sliding-scale availability.

  • For black women and girls seeking a therapist. A directory of licensed mental health professionals who are Black women, searchable by location and specialty; also hosts a podcast and online community.

  • For black communities seeking culturally responsive mental health support. A directory of Black therapists and healers, plus peer support training and advocacy resources.

  • For Asian individuals and families seeking a therapist who understands Asian cultural contexts. A therapist directory filterable by ethnicity, language, and specialty, plus free support groups and educational resources.

  • For Latine/Latinx individuals seeking a culturally and linguistically aligned therapist. A directory of Latinx therapists searchable by location, language, and specialty, plus a podcast addressing stigma in Latine communities.

  • For LGBTQ+ people of color seeking a therapist who shares both racial/ethnic and LGBTQ+ identity. A directory of therapists of color who are also queer and/or trans-identified, plus a mental health fund for QTPOC clients.

  • For Black and Latinx individuals seeking a therapist of color. A directory of Black and Latinx therapists, plus a podcast and self-care resources centered on these communities.

Disclaimer:

The resources, hotlines, and external links on this page are provided for informational and educational purposes only. They are not a substitute for medical advice, psychological diagnosis, or clinical treatment, and using them does not create a therapist-client relationship with Jackie Allen Therapy.

If you are experiencing a mental health or medical emergency, or are in immediate danger of harming yourself or others, please call 911 or go to your nearest emergency room right away.

Jackie Allen Therapy does not operate, endorse, or control these external services and cannot guarantee their availability, accuracy, or quality of care.